Job Description
Job DescriptionDescription:
About Revere Plastics Systems:
Revere Plastics is a leading provider of custom plastic injection molding solutions, serving industries such as automotive, appliance, and consumer goods. With a commitment to innovation and quality, Revere operates multiple facilities across North America. Our IT team plays a vital role in supporting the technology that keeps our operations running smoothly.
Summary:
We are seeking a motivated Part-Time Assistant to support day-to-day IT operations at our manufacturing facility. This role is ideal for a student or early-career professional to gain hands-on experience in a real-world industrial environment.
Key Responsibilities:
- Provide first-level technical support to on-site and remote employees
- Assist with setting up, configuring, and troubleshooting PCs, printers, scanners, and other hardware
- Support software installations, updates, and license management
- Maintain inventory of IT assets and help with document procedures
- Troubleshoot basic networking issues (Wi-Fi, switches, connectivity)
- Collaborate with IT team on ongoing infrastructure and improvement projects
- Help monitor system performance and ensure data backup integrity
- Follow company policies and safety guidelines within the manufacturing setting
- Demonstrates flexibility and a willingness to support additional IT functions as needed to ensure smooth departmental operations.
- Escalate support issues to lead IT personnel and collaborate closely with them to facilitate knowledge transfer and enhance technical proficiency
Requirements:
- Actively pursuing a degree in Information Technology, Computer Science, or related field
- Basic knowledge of Windows OS, Microsoft Office, and networking concepts
- Strong troubleshooting skills and willingness to learn
- Effective communication and teamwork abilities
- Ability to prioritize and manage multiple tasks with minimal supervision
- Must be dependable, detail-oriented, and comfortable working in a manufacturing environment
Preferred Skills:
- Familiarity with Active Directory, Office 365, or ticketing systems
- Basic scripting or automation knowledge (e.g., PowerShell, Python)
- Exposure to ERP systems or industrial software (e.g., SAP, Epicor, etc.)
- Understanding of IT security best practices
What You will Gain:
- Hands-on IT experience in a manufacturing and production environment
- Mentorship from experienced IT professionals
- Opportunity to contribute to real projects that impact operations
- Flexible schedule to accommodate school or other responsibilities
- A foot in the door for future full-time opportunities at Revere Plastics